I'm the voice

One time,in the past,
At night, it was talking with me,
It said "Answer my call,
and you will be free"
I asked it who it was,
He answer that it's me, because:

I'm the voice,
of your tears and the rain,
I'm the voice,
of your sorrow and pain.
I'm the voice,
of the embarress and cool,
I'm the voice,
of the hurts people and also the cruel.

One time, in the past,
At night, it was talking with me,
It said to me "Answer my call,
you'll know if you'll see".
I asked it what is it means,
He said:

I'm the voice,
of your tears and the rain,
I'm the voice,
of your sorrow and pain.
I'm the voice,
of the embarress and cool,
I'm the voice,
of the hurts people and also the cruel.